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Frequently asked questions on our gift cards

Where can I buy Crown Carveries gift cards?

Crown Carveries gift cards are available to purchase online. If you order online, you can choose whether your gift card is received by email or text message (e-gift).

You can also buy plastic gift cards from any Crown carvery. Just pop into your nearest Crown and speak to a team member.

Where can I spend Crown Carveries gift cards?

Crown Carveries gift cards (whether plastic, email or text message) are valid at any Crown carvery in the UK.

In what amounts are your gift cards available?

You can credit our gift cards with any denomination of £5, up to the total value of £100 each.

For how long are they valid?

Our gift cards are valid for 12 months from the date of purchase.

Who can I send an email or text message e-gift to?

Email e-gifts can be sent to anyone with a valid UK email address. Text message e-gifts can be sent to anyone with a UK mobile number starting with 07.

When I order an email or text message e-gift for a friend, how will I know it has been sent?

After you've made payment you should receive an email detailing your order and confirming the delivery of your e-gift.

What if the e-gift, sent by email or text message, is not received?

Email our team with your details and they'll respond to your query as soon as possible.

How do I spend an e-gift card received by email or text message?

Just show the email (either on your smartphone or as a print-out) or text message to your server, who will then redeem it for you.

Do I have to spend all the money on my gift card in one go?

Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.

Where can I find out what the remaining balance is on my gift card?

Click on the 'Check my balance' link on the bottom of our gift cards page and follow the simple instructions.

Every time you redeem an e-gift received via email or text message, you should receive an automatic message telling you what you have left to spend.

Can I order large quantities of Crown Carveries gift cards?

Certainly. Simply call the gift-card team on 0121 498 7098 - the line's open from 10am to 4pm Monday to Friday.

I have an issue with my gift card, but I can't find the answer here.

Email our team, who should be able to help you with any further queries.